Welcome to Frameware Inc.

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     Ordering with Frameware® Inc. has never been easier, with our new website we hope to speed up the ordering process without compromising quality and customer service. We use Secure Socket Layers (SSL) technology to encrypt all personal information including credit card numbers on our site.

     Frameware® Inc. requires a minimum $35.00 order, this $35.00 does not include tax or shipping. You will notice that your cart will not become "Checkout Enabled" until you meet that $50.00 minimum. Should you need further assistance placing your order our offices are open Monday through Friday 8:30am until 5:00pm EST, please feel free to call us Toll Free with any questions at 1.800.582.5608.

     We accept the following payment methods via the web: Amex, Discover, Mastercard, Visa.

 

** When placing your order via the Frameware website, please look over your order carefully for mistakes prior to submitting the final order. Frameware Inc. cannot assume responsibility for typo's or other mistakes within your order pertaining to shipping address, credit card #'s or email addresses. We will do our best to work with you to resolve any mistakes on your behalf, but cannot promise timely delivery due to these or any other mistakes.

 

Return Policy:

No returns will be accepted by Frameware, Inc. unless prior authorization has been granted. 

All returns must meet the following criteria:

     • Must be with in 30 days of original purchase date

     • Must be in original packaging or working condition

No shipping costs will be refunded on returns or exchanges. The customer is responsible for the shipping costs associated with the return/exchange of item(s) back to Frameware, Inc. The customer is NOT responsible for the re-shipment costs associated with the replacement item(s) back to them, Frameware, Inc. will incur those costs on behalf of the customer. Please allow up to 5 working days to receive a full refund once the item is received in our warehouse. 

Please contact customer service at 1-800-582-5608 or email sales@framewareinc.com to begin the refund process.